
Store Policy
1. Shipping & Processing
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Orders are processed within 3-5 business days (excluding weekends & holidays).
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Standard shipping takes 5-7 business days after processing.
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Tracking information will be sent via email once your order ships.
2. Returns & Exchanges
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Due to the nature of our products, all sales are final. We do not accept returns or exchanges for hygiene and safety reasons.
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If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at [Customer Service Email].
3. Cancellations & Modifications
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Orders can only be canceled or modified within 24 hours of purchase. After this period, processing begins, and changes cannot be made.
4. Lost or Stolen Packages
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Crown’d Mane is not responsible for lost, stolen, or misdelivered packages. If you experience an issue, please file a claim with the shipping carrier.
5. Ingredients & Allergies
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Our products are made with high-quality ingredients, but we recommend a patch test before full use. Crown’d Mane is not responsible for allergic reactions.
6. Contact Us
For any questions or concerns, email us at [Customer Service Email]. We’re happy to help!
Thank you for supporting Crown’d Mane! #CrownYourMane